Contact Us
Last updated: July 28, 2026
Email us at contact@pulsettotech.com. We read every message and reply within 2 business days.
What we can help with
- Content questions. Anything about our review, the science explanation, or how we reached a conclusion.
- Corrections. Outdated pricing, a broken link, a factual error — send it and we will fix it and update the page date.
- Editorial and disclosure questions. How we are funded, how we research, why a product is or is not featured.
- Press, partnership and licensing. Use the same address and put the topic in the subject line.
- Privacy requests. Access, correction or deletion requests under GDPR or CCPA — see our Privacy Policy.
What we cannot help with
This website does not process payments, does not ship products and does not have access to your order. Anything tied to a specific purchase has to go to the merchant that took the payment:
- Order status, tracking numbers and delivery problems
- Returns, refunds and the 30-day money-back guarantee
- Warranty claims and replacement devices
- Changing or cancelling an order, or updating a shipping address
- Billing questions, duplicate charges and payment disputes
Your order confirmation email contains the merchant's support address and your order number. That email is the fastest route — it identifies your order automatically. Our Refund Policy page explains how the guarantee works and who administers it.
Before you write about an order
Have your order number and the email address you used at checkout ready, and send them to the merchant rather than to us. If you contact us instead, we can only point you back to the same merchant address, which costs you a round trip.
Medical questions
We cannot answer questions about whether a device is safe or appropriate for your health situation. We are not clinicians and giving that answer would be irresponsible. Ask your physician — particularly if you are pregnant, have a heart condition, epilepsy, or an implanted device such as a pacemaker or defibrillator.
Response times
Replies go out within 2 business days, Monday to Friday. Messages sent on weekends or public holidays are answered on the next business day. If you have not heard back within 5 business days, check your spam folder and then resend — occasionally a reply is filtered.